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TDaigle84
Level 1

Copying company data error

I'm needing to copy my company file to my new company. The old company has a ton of old data in there so I'm not sure the best way to go about this. I would like to start with January 1 of this year as the new start date. Is this even possible? I've talked to 5 different customer service representatives and they all tell me different ways of doing this or apparently don't know how to do it. The last one I spoke with today had me go to backup and try to copy the entire file (which might me the only way). But I got an error and it didn't copy. I've attached the error I got. I'm at a loss on what to do. I'm about to delete the new company and subscription and start the tedious task of clean up of 20 years of data for the old company. Thank you to anyone who can help!

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