I understand how challenging it is not to be able to send invoices properly in QuickBooks, @TWEAV. I can help direct you to the appropriate support to resolve this.
If the issue persists even after performing the steps provided in this thread, I suggest contacting our customer support team. This way, they can check your account using their tools and initiate an investigation if necessary.
Here's how you can contact them:
- Open your QuickBooks company file and go to Help, then select QuickBooks Desktop Help.
- Next, select Contact Us.
- Enter a brief description of your issue and select Continue.
- Log in to your Intuit account, then select Continue, and then Continue with my account.
- You'll receive a single-use code. Enter it and select Continue.
- Choose either Chat with us or Have us call you.
To ensure you'll get assisted immediately, feel free to visit our support hours page.
Moreover, I've added this article as your reference in customizing form templates in QBDT: Use and customize form templates.
Don't hesitate to leave a reply in this thread if you need help sending your invoices in QuickBooks. The Community is always here to help.
