TL;DR: I am trying to run a report grouped by customer and a journal entry that includes lines for multiple customers is showing up under a single customer for the total amount. Please help!

Detail:

I am using Quickbooks Enterprise and the account I am working in is essentially an accrued asset account on the balance sheet where we park costs for jobs that are in progress. Once jobs are completed, we flush all the costs to the P&L via a journal entry. This is generally done at the end of the month as part of our month end close process, where I create a journal with a line for each job, recognizing the costs. At the end of the process, I should be able to run a report by customer from the BS account showing the balances for the completed jobs as zero. For context, I also use QBO for other companies I work for and we are able to do this no problem. In Quickbooks Desktop, however, the journal will show up grouped with the job that is the first line of the journal and shows the total amount of the journal entry. This makes the one job look like it has a massive negative balance and the other jobs don't get zero'd out.

Is there a filter or setting somewhere I am missing that will make amounts display correctly under their assigned jobs when grouped by customer?