I am looking at an account detail via the Balance Sheet. The report is a mix of Bill transactions and Journals. I tried using the steps you suggested but this only produces a list of journals. I need to be able to see all transactions including the journals.

The steps I am taking:

Open Balance Sheet

Click on Work in Process Account to open detail

Change 'Total by' pulldown to Customer

All other transactions are then shown grouped by customer, except for the journal, which appears only under the customer tied to the first line of the journal. I also tried running a quick report directly from the chart of accounts, but this report doesn't have the option to total by customer. It just produces a list of transactions.