Good to see you here in the Community, jessejtodd.
You've got me here today to share some information about the Profit and Loss report in QuickBooks Online.
When you receive payment from a customer that only affects Accounts Receivable and your bank account. With invoices and received payments, the revenue information is contained in the invoice.
Often the expectation is that the Profit and Loss report will reflect payments, but that isn't usually the case when the income or expense is recognized.
You can get more details in this article: Why are my income and expense transactions missing from my Profit and Loss report?
As always, you can reach out to our QuickBooks Online Support if you need help in the future.
- Sign in to your QuickBooks Online Company.
- Click (?) Help at the upper right corner.
- Select Contact US on the pop-up.
- Enter a brief description of your concern then hit Continue.
- Click Get a callback.
- Enter your contact information.
- Select Call me.
If you require more information about matching spit payments and Profit and Loss report in QuickBooks Online, please let me know. I'm here to help.
