I'd feel the same way if I'm in your shoes, feedallpetfoods.

This isn't our intention to feel you that way.

As what mentioned in the previous replies, the customer statement can't be customize. And the Balance column alignment is intended by design. 

Rest assured that I'll take note all your feedback about customer statement. I can forward it to our developers so it will be consider and be part in the next product update.

Get back to me if you have other questions.