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Replying to:
Alessandra_B
QuickBooks Team

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Hey there, @chuckiecreech25.

 

You can resend your customer's invoice as a reminder. I'd be happy to add some details and help you from there.

 

Sending the invoice as a reminder allows your customer to see their remaining balance. In addition, they can view the breakdown of the invoice, including the applied partial payment.

 

To send a reminder, you can follow the steps below:

  1. Hover your mouse on Sales from the left panel.
  2. Choose Customers.
  3. Select the customer from the Customers page.
  4. Click on the Transaction List tab.
  5. Locate the invoice and select Send Reminder from the Action column.
  6. Click on Send from the pop-up.

 

Once done, if your customer pays for the invoice, you can click on Receive payment again and enter the amount.

 

If you want to learn more "How do I" steps, you can always visit our Help Articles page.

 

Always know that you can post again here in the Community if you have any other concerns.

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