Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce

Reply to message

View discussion in a popup

Replying to:
JaneD
Moderator

Reply to message

Hi Mat_Using_Plus,

 

If you don't have the option given by my peer, JenoP, in the Plus version of QuickBooks Online (QBO), then I recommend reaching out to our Support Team. They have more tools to pull up your account information and will be able to look into this further.

 

Here's how to reach them:

  1. Sign in to QBO.
  2. From the Help menu, choose Contact us.
  3. Enter your concern in the What can we help you with? field and select Let's talk.
  4. Choose either Start messaging or Get a callback.

Please let me know if there's anything else I can assist you with. I'm always glad to help. Have a wonderful day.

Need to get in touch?

Contact us