Hi Mat_Using_Plus,

If you don't have the option given by my peer, JenoP, in the Plus version of QuickBooks Online (QBO), then I recommend reaching out to our Support Team. They have more tools to pull up your account information and will be able to look into this further.

Here's how to reach them:

1. Sign in to QBO.
2. From the Help menu, choose Contact us.
3. Enter your concern in the What can we help you with? field and select Let's talk.
4. Choose either Start messaging or Get a callback.

Please let me know if there's anything else I can assist you with. I'm always glad to help. Have a wonderful day.