Hi Nagakambing,
There are some things that we need to consider when creating foreign-currency transactions. Let me share them with you so can get this resolved.
- You don't assign a currency to sales and purchase transactions because they are assigned the currency of the customer or vendor you entered on the form.
- Exchange rates are part of each transaction and determine the home currency value of the transaction.
- Amounts on sales and purchase transactions are in the customer's or vendor's currency and the home currency equivalent is listed for the transaction total.
- Reports will always reflect the home currency regardless of the currency used in transactions.
Before we start our troubleshooting, make sure you have transferred or deposited the customer payment correctly to your bank. This way, it'll post the correct amount in your reports.
- Go to Banking.
- Click Make Deposits.
- Make sure to enter the correct exchange rate.
- Click Save and Close.
If you've already verified the deposits and you're still getting the same results, you can continue performing reinstall using a super clean install of QuickBooks.
Once done, open your QuickBooks and check your report again.
I've got this article about reports and accounting for future reference.
Reach out to us anytime if you have other concerns. We're always here to help.
