Hey there, @RefundMe. Thanks for joining the Community.

I'm happy to help you with your vendor refund. It's super quick and takes just a moment. Take a look:

Create a vendor credit

1. Select the + New button.
2. Select Vendor Credit.
3. In the Vendor drop-down menu, select your vendor.
4. Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting a credit for.
5. Select Save and close.

Apply vendor credits to a bill

You can apply a vendor credit toward any open or future bill. When you’re ready to use the credit, here’s how to do it.

1. Select the + New button.
2. Select Pay Bills.
3. Select a bill for your vendor from the list. You'll see the available credit with this vendor in the Credit Applied field.
4. Complete the rest of the fields like you normally do.

That's it! If you happen to just enter expenses or write checks to your vendors, you can check out this article: Enter a credit from a vendor

Please touch base with us here if there's anything else you need, I'm determined to ensure your success. Have a great week!