Hi there, AndySoto.
I know that you don't want to delete a bill payment because you already closed your reconciliations. However, this is currently the recommended method to unmark the bill payment.
Since the transactions are already reconciled, you have the option to unreconcile and remove the individual transaction from a completed reconciliation. Before doing that, I suggest consulting an accountant to assist you in removing the transaction that is already reconciled.
If you want to decide to delete the bill payment, here's how:
1. Click the Expense at the left panel. Then Expense tab.
2. Select the customer.
3. From the customer's name, it will show the Bill and Bill payment transactions.
4. Choose the Bill payment and from the drop-down arrow under Action column, select Delete.
5. You'll be prompted with Are you sure you want to delete this transaction?, click the Yes button to confirm it.
Once done, please follow the steps below on how to unreconcile transaction. Before you unreconcile transactions, make sure you're making the right changes. Review the opening, beginning, and ending balances for the account holding the transaction. This will help you find the root of the issue and decide if you need to make changes.
After you've reviewed your opening, beginning, and ending balances, start unrceconciling the transactions by performing the steps below.
1. Click Accounting at the left panel and select Chart of Accounts.
2. Find the account and select View register.
3. Select the transaction you want to unreconcile.
4. Go to check column. The transaction is reconciled, so youβll see an βR.β and change it by removing the R until the box is blank. This removes the transaction from the reconciliation.
5. Click the Save button. Then close your register.
You can always this website: Learn the reconcile workflow in QuickBooks .It contains more information about starting, fixing any differences, and completing the reconciliation process. You'll just have to click the links beside QuickBooks Online on every scenario.
Please let me know if you have other questions related with QuickBooks. I'm always here to help you.
