My client does not have customers as they are paid by one company for their fee's. They had a credit card balance of $644.03 but paid $692.02 which included 2 entries that were not in the total amount due as they were on the next statement cycle. This results in a credit of $47.99 showing when I try to reconcile. How do I resolve this? Do I reconcile with the credit balance showing? Do I create a journal to clear the balance and then reverse it once I've reconciled? She has done this with a few different months so I want to be clear on what I need to do. FYI - I have already told her to set up auto payments.
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