We have already done all those steps, James - that is how everything got set up. We have no problem adding items and classifying them under the clearing account, and the should up when we select calculate landed cost. 

The issue is, it will not let us select it and I put the original error in the email, which neither response thus far has addressed. 

The accountant cannot help as everything is categorized and organized as it should be - it is a Quickbooks issue that is not allowing it to pull over.