Thanks for your reply, 3DGAM.
I'd like to share some details and a couple of solutions that you can do to fix the error. When using the Landed Cost feature, make sure that no other user is accessing it at the same time. Doing so will help avoid overriding others activities.
Then, follow the steps in this article to update your QuickBooks software: Update QuickBooks Desktop to the latest release.
If you're getting the same result, you'll want to do the Verify and Rebuild Data. This helps identify and resolve common data issues in your QuickBooks company. You can follow the instructions here: Verify and Rebuild Data in QuickBooks Desktop
Otherwise, contact our Customer Care Team via chat or call, so they can investigate this error and check your setup.
Here are the steps:
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number button.
If you have any other follow-up questions for QuickBooks, please let us know in the comments below.
