Thanks for reaching out to us, catface.
I've checked your previous posts and found out that you've posted the same questions twice. Also, I've already answered the duplicate one.
You can view my answer through this link where I explained the processes and steps on how you can record the credits: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-i-received-a-credit-card....
I've also enclosed some references that you can read to help manage your downloaded bank and credit card transactions in QuickBooks Online:
Please don't hesitate to leave a comment below if you need more help in completing your other tasks. I'll always have your back.
