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Jbmos
Level 1

W2/W3 E-file error for Federal and State

Hello,

I have no issues creating my W2 forms for both federal and state e-file.  No errors.

 

My issue is the e-file button is greyed out and I cannot click it when the forms are created.  Same problem for Federal and State.

 

Click the "why can't I efile" link just has the help box pop open with a few script errors.

 

I do have enhanced payroll and can e-file my quarterly forms without an issue to both the state and federally.

 

And my understanding is sending the W2 forms doesn't even require and account.  Just email address and phone number.

 

Any suggestions?

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