Hello there, chadmac.

Another way on how to get in touch with us is through this link: https://quickbooks.intuit.com/learn-support/en-us/contact. Just select the product and edition you have and then enter the investigation (INV) number. Click Continue and you'll be routed to the list you'll want to connect with us. 

Thanks for your patience while we're working on a permanent fix to this issue. Always know the Community is available to assist you with anything else. Take care!