We have the same issue spent 4 hours or more with TurboTax they tell me that no one else has had the problem and that they'll be working on it. That after having me uninstall reinstall TurboTax asked me to upgrade QuickBooks asked me to go through a million different steps only to no avail.

Their software States this year that TurboTax home and Business will work with any QuickBooks desktop from 2007 to 2024