I appreciate you for trying to troubleshoot this problem. I know how important this issue to get resolved to ensure smooth operation of your QuickBooks Online Payroll account, Andria.

 

Since you're routed to the Search panel instead of the Assistant panel where you can upload the tax notice, you can directly copy and paste this URL: https://qbo.intuit.com/app/payroll-doc-mgmt-ui/docupload. This will automatically direct you to the Tax notice upload window.

 

Alternatively, you can send the notice the to us via email. You can get our contact information by going to the QuickBooks Online Payroll > Send your notice to us via email section in this article: Send in your payroll tax notice.

If you still need more help, feel free to contacting our Payroll Support Team for assistance. Our support services are available during these hours:

 

Additionally, you can refer to this article when you are prepared to pay and submit your state and federal taxes: Pay and file payroll taxes and forms in QuickBooks Online Payroll.

 

Let me know if you can upload your tax notice in QuickBooks, or if there's anything else I can assist you with. I'm here and ready to help whenever you need.