I appreciate you bringing this to our attention. Let's have the status of your employee's paycheck look-up in a specific tool that only our Live support team has access to.
I recommend contacting them directly, as they can provide a detailed explanation for the delay and take immediate action to resolve the issue.
Here's how:
- Navigate to the Help or Question mark icon.
- Select the Search option and type "contact support".
- Click the Contact Us at the bottom.
- Enter a brief description of the issue.
- Follow the prompts, then choose a way to connect with us. Have us call you or chat.
You may check our support hours to see when they are available.
Please leave us a response if you have other questions or concerns.