Unfortunately I can't edit, create a new one, nothing... I've worked with a live person when they were watching my screen and they couldn't figure it out either...
It won't allow me to add a name to the new rates. When I type something different in and then tab to the next field, it automatically erases what I just typed. ...
I can't get past the screen where I enter the official agency name; so there's no way to edit anything.I've also been through this with an QBO person with the l...
