And you know what they do when you have a nightmare problem like the W-2s having some obviously crazy info in a box or two? You call support in a panic and try ...
I actually got a renewal notice telling me when the charge would hit but not how much! I was expecting a bit over the $299 last year and it hit for $550! SO BAD
That is insane - this is REALLY BAD PR - almost as bad as the lack of support for the covid monies during pandemic! they just left us hanging and we had to blog...
