@Kristine Mae@Catherine_BI spent 2 hours on the phone with Support today - all to no avail.That said, I AM able to duplicate this on the QBO Demo Site. I have f...

Thanks@Kristine Mae,I will give that another try. I actually completed a support chat before my original post. The representative never mentioned a screen share...

Thanks @Kristine Mae,I will give that another shot. I actually completed a chat before my original post. The representative never mentioned that screen share wa...

Hi@Catherine_B,Thank you for your response. It was very helpful, as I did not think about the Transactional Journal. That said, now the plot thickens...I clicke...