On Dec 4th, my wife (she owns the business, I'm just her IT person), got an e-mail from the POS Payments team saying the PIN PAD manufacturer had identified a d...
Sorry, I tried to follow the steps you have described above but don't quite understand them. And even if it re-boots the Lane 5000 I don't see how this solves t...
Relieved to hear there is recognition this a problem. Things got so bad we unplugged the Lane 5000's and went back to using card swipe which increases our risk ...
So today is Saturday and the store is busier than during the week. The pin pad just froze again at the end of yet another transaction, in this case QBPOS was st...
I get a similar problem. I have four instances of QBPOS, I updated them all a few weeks ago to v19.0 and also added the Lane 5000 to two of them. I updated the ...
