I am not suggesting that I need to process a payment outside of QB online... that has already been done, I am trying to get QB to reflect this payment in the fo...
The original purchase was charged to a Payment account - Credit card back in February so I don't want to create a new transaction as it has already been process...
Thank you for your prompt reply. I had tried this step already but because it is a refund to a Credit Card it is not appearing as an option in the Account drop ...
Similar to the original request, I am trying to process a refund to a credit card (not related to an employee at all), can you advise how this can be done?
