Trying to import suppliers and it says service error encountered but does not say what? How stupid!

And your reply makes no sense. Firstly why do the import file names not match the exported file names? You do not explain how I verify rows match. So tell me

Customer support are useless. Firstly they do not speak good enough English. Secondly they constantly use a patronising tone like I’m an idiot. Thirdly takes f...