Ryan,Thank you. I'll try that. I'm having a hard time adjusting to online. I've had the desktop version for like 18 years now.Debbie

There are no outstanding invoices. There was the original invoice and I applied the payment. The we found out it was a fraudulent charge and we got a chargeback...

Hi Charlene,Thanks for replying. See the attached image for this customer. This was a credit memo due to the fact that this was a fraudulent charge and we incur...