I have the exact same problem but mine did not allow me to reset after I disconnected my internet. Any other tips?

I have old version of QB, 2008. One person office, works great for what I do. However, Like@Integrity2007One day I try to log in and I'm locked out. Haven't cha...

I've tried so many times to use the reset tool and it says my secret question is wrong every time.I haven't changed my password in a year so I do not know why I...