I called this #1-800-452-9970, requested a call back and received one within 15 minutes, the agent was super helpful and apologetic, but unfortunately no resolu...
I spent over an hour with tech support remoting in and they had to escalate it to the next level up, and I'm expecting a call back within 48 hours SO I wouldn't...
Glad to hear yours is sorted, mine still won't open, multiple errors popping up at least the rest of my office hasn't installed the newest update, so they're s...