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jmack6
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À propos jmack6

  • Re: Customer Refunds

    Is there a cost associated with the suggested support? I only have Desktop Pro. Thanks.jmack6
    jmack6
    1
    Publié mai 04, 2021

  • Re: Customer Refunds

    Thanks for the continued support. To clarify, we actually don't owe the customer a refund as it was issued via Shopify back to their credit card very soon after...
    jmack6
    3
    Publié mai 04, 2021

  • Re: Customer Refunds

    Progress but not solved yet. I followed the create a credit memo process and it appears to work. One thing that I noticed however is that after I save and close...
    jmack6
    5
    Publié mai 04, 2021

  • Re: Customer Refunds

    So I went ahead and used the QB Refund functionality and as feared, there was never an option to categorize the refund as an "undeposited fund" so the refund wa...
    jmack6
    7
    Publié mai 04, 2021

  • Re: Customer Refunds

    Thanks for the reply. As I'm not an accountant it sounds like you're suggesting to definitely use the QB refund functionality which I was assuming makes the mos...
    jmack6
    8
    Publié mai 04, 2021
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