I am having this same issue in QBO going in circles creating a journal entry, attempting to applying it to the negative amount in the undeposited account which ...
If anyone is following this string, credit memos are not the way to go. I spoke with Phil at Intuit who was helpful but could not solve the issue in QBO. The cr...
Here are PDFs of the April 30, 2021 pledge with it's proper revenue account and then the credit memo dated May 30, 2021 which should be applied to the April 30,...