I talked to the support team. We downloaded the QB log and then downloaded the latest update for BigSur. After that I was able to back up and the bug seems solv...
No luck. To perform the steps suggested I have to back up the file - and that step cannot be performed. I'll reach out to support since there are a few of exper...
I tried these steps and it did not work because to get started I have to begin by backing up the file and that is the exact step that cannot be performed.Clearl...