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The QuickBooks Community will be unavailable for approximately 1 hour beginning at 10:00 PM PDT on Wednesday, August 14th for database maintenance. All community forums will be unavailable during maintenance but feel free to browse our Support articles for help in the interim.
After much digging around in the settings, I found the issue. Somehow, the product "sales" was connected to the bad debts expense account. Fixing that setting s...
Hi MaryLandT,Thank you for the reply.However, these invoices were never marked as bad debt. There is no "credit memo" under the customer's profile to delete. Th...