Operational Support is NOT available at the hours you state. They are only open M-F, 10 - 9 Eastern. And IF they bother to send an email, it's at the end of Fri...
I have 6 invoices on hold and have received emails on only ONE invoice. I've been calling every day that support is open and every time, it takes ANOTHER 48 hou...
I am so unbelievably frustrated with a hold on a payment that was made on 8/23! They keep going in circles and every time they ask for "new" information, it res...
