Update: I spent two hours on a chat session only to be informed I could not be helped because "I'm not the primary point of contact on the account." YES I KNOW ...
How do I reach a live person???? None of the suggested "fixes" are working for us, our desktop app does not have a "call back" feature and I've spent countless ...
I'm having the same issue as others noted on this thread. I've tried every noted instruction, including the "chat" feature for which I spent over an hour only t...