The transaction does not come from an AR account. The user is posting the deposit and payment from the same account, thereby zeroing it out. I am unsure what to...
@katherinejoyceO; I am now having the same issue. Did you find a resolution to what this was and why it was happening? I have multiple deposits showing as a rcv...
Thank you for your help! I would love to be able to do that however, there is no actual balance. (See attached). I am not even sure why this is occurring.
