Still the same error for me as well. There is also supposed to be a "payroll options" in the settings menu, does not exist in mine. I have access to QBO until F...
No luck here either. We were able to keep our Desktop and cancel QBO for now. When I talked to them they said that the investigation was closed but not resolved...
Yikes! We just migrated to Online yesterday. I had this same issue and got quoted the same investigation #. My question for you is how have you been doing payro...