for reference, I'm talking about Step #7 of the following Help:https://quickbooks.intuit.com/learn-support/en-us/banking/can-invoices-from-a-merchant-be-reconci...

Verified the problem also exists using a Chrome browser within Windows

thanks for the answer but clearing the cache doesn't work. I'm using Safari browser on a Mac.The issue seems to be with QBO auto populating the remaining balanc...

thanks but that does not work. I'm using Safari on a Mac. Clearing the cache does not resolve the issue. The problem seems to be that QBO calculates the remaini...