Customer service would be to be to handle this for the customer instead of making them jump through more hoops in your broken system. Ask your managers to empow...
Just got a voicemail from intuit “escalation” saying they can’t cancel my subscription! All this after the person on the support line told me it was done!! So m...
Wanted to share my customer experience. I reached out via chat to sign up for QBO and Live Bookkeeping. The sales person made and error and created a new accoun...