I checked the back up folder and it didn't save the return either. I will ask them to bring in the folder I gave them and re-enter the return. Does that have to...
The freezing seems to have stopped, however the return info was all lost. Not sure if it will cause an issue next year when I go to carry the return forward.
Hello Duncan,So this happened to me after I had completed a return for a family of 4. After all of them had been e-filed. So now their entire returns didn't sav...
I have the same problem. Has it corrected for you? This happened after I completed and efiled a family of 4. Now that it hasn't saved everything is gone. Is the...
