They have lost two whole tax years of confirmed transactions and invoices for me, you’re right about not being able to trust them. May I please ask who you now ...

I’ve replied to this by email to tell you that like everyone else who is having this problem, I’ve done all of those things with no resolution

I'm having the same issue. Went online today to complete my 22/23 tax return to find every single transaction has vanished, except my mileage. I've got no recei...