Ok...two QB employees responding to my original post, both offering help and suggesting steps that i had told them i have taken repeatedly and is useless. Howev...

AlverMarkT...you want to know the error message. After i authorize the account on Amex, a button appears saying "return to quickbooks". when i click on that it ...

AlverMarkT,thank you for your reply. all of the steps you suggested have been taken multiple times. Multiple times in have had a call from support. every time i...