When I say open a new browser window I mean switch browser type completely. If you are using Firefox, open Quickbooks in either Chrome or Opera. That way you wi...

When I say a new browser I mean, a browser of another type. If you're having the issue in Firefox, open Quickbooks in Chrome or Opera instead. So you're in effe...

Open and log in to Quickbooks in a new browser, where you will have a fresh cache. Problem gone...