Hi. I have not had any luck resolving this issue. Someone on our accounting team just informed me that QB technical support just informed them that the Smart P&...

I have tried your recommended approach (incognito window) on three different machines, using Safari and Chrome, and I keep getting the same result. Management R...

Thanks for the response, but this did not resolve my issue. I have attached a screenshot. To be clear, I only have ONE preloaded template in my template library...