I work as a Programmer these days, but I've done a great number of other jobs that require me to learn fast and implement the knowledge quickly in order to succeed.
The "Industrial Revolution", somewhere around1760 and later, caused people to reinvent themselves, and learn how to work with Machines, rather than build things...
There are a lot of different ways to automate a service. It takes a lot of research and involvement to understand automation and how to use it for what you need...
This is something that I've preached for about 10 years. If you look for my comments and posts anywhere on the internet, it ends with "... study technology". An...