Thank you @JaneDave_Ifor your response.for some reason I am not able to reply to your response directly so I replied to the original post.I followed the steps a...

Thank you Jane for your response.I followed the steps and the account is still not deleted but rather inactivated again and the word (deleted) is added next to ...

Thank you for your response. Actually, we just started using QB online so the merged account doesn't have any transactions. Can I completely delete it? I just w...

Hello,The merged account is "Inactivated" but not deleted/removed. Is that the expectation? can I remove it completely?Thanks