Thank you, Rea.The first thing I checked is that sales tax is turned off in Preferences. It is. Therefore, there is no Tax column in the invoices, nor a drop-do...
Thank you for responding. I live in a state that doesn't charge sales tax, so that shouldn't be an issue. The company operated on a cash basis, so customer char...
My apologies for not replying sooner. I didn't get an e-mail notification that you'd replied.I only brought up the Customer Balance Detail report as confirmatio...
I did that (relink the payments) and it fixed the problem. I'm 99% certain they were properly linked when I recorded them (every other customer's payments were ...
I did that (relink the payments) right away, and it fixed the problem. I'm 99% certain they were linked when I first recorded them (every other customer's payme...