Hello. I was able to add this long-time employee by using a different email address and changing her first name on the invitation screen. This worked (!). Howev...
Hello! In QBO I go to the "gear" at top right, then YOUR COMPANY, then Manage users.Next I click Add user.For User type, leave as Standard user. Hit Next.Then S...
Hello.I think I hit a product bug. Support tried to figure it out but could not, but recognized it as a problem (and not just for me). I've added new employees ...
Hello, Madelyn.I attempted to contact support as you suggested. I waited in the "we'll be with you in 5 minutes" screen for over 45 minutes. Eventually QBO logg...
I've had this problem since October 2019. I gave up eventually, using TSheets instead for the two impacted employees.Last week we hired a new employee, I was ab...