Thank you for reaching out to us, STSS. I appreciate the feedback and details you've added about the issue you're experiencing. Let's work together to resolve this. We can run some basic troubleshooting to isolate the W-2 printing problem. We can start with running QuickBooks in a private browser. From there, you can try printing the form and see if it works. You can follow these shortcut keys:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Internet Explorer: press Ctrl + Shift + P
Safari: press Command + Shift + N
If this works, you go back to your regular browser (Ctrl + N) and clear the browser's cache. If the problem continues, you can also switch to a different supported browser. This will help us determine if the problem is browser related.
That's it. I'll be around if you need more assistance, just leave a comment for me. Wishing you all the best.
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