I had the same problem and finally after HOURS and multiple QB phone calls, we figured out the glitch...In my case, it showed the customer order was entered but...
I cannot help you with recurring payments. I do not have those in my business. But perhaps if you at least called QuickBooks and explained this part of the prob...
When you correct the problem By processing the credit card, you get payment within one to two business days like any other credit card order. What I have learne...